This was my first international flight out of *******. I read on your website that I needed to be at the airport 2 hrs early. (See www.aa.com/i18n/travelInformation/checkingIn/arrivalTimes.jsp)
I even printed all my boarding passes. I arrived at the airport at 8:45 am for my 10:55 am flight.I stood in line at the curbside check in for 10 min until an attendant told me I couldn't check my 1 bag at the curb if I was traveling internationally. He showed me the line I was supposed to get in inside to check my bag. All American Airline passengers are required to go through the self serve kiosks to get to a counter attendant to check their bags. ONE line for all passengers and only 3 attendants at the counter. I waited and waited and finally got to the self kiosk 5 min after 45 min cut off to check my bag. I was then told to get in another line to see a counter attendant. I was in that line for 30 min. I asked a passing attendant why there weren't more counter attendants. She said




